Cisco Bug: CSCuq90004 - When receiving new calls, if CAD window maximized, CAD resizes.
Feb 25, 2019
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: When receiving a call, a maximized Cisco Agent Desktop (CAD) window is automatically resized. Conditions: 1. The CAD window is maximized at the time of the new call 2. Following macro is in use : [APPLICATION:AGENT_DESKTOP=RESERVED - CISCO AGENT DESKTOP] [CONTROL] E [ENTER]
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases