Cisco Bug: CSCuq89844 - DAP doesn't detect the Sophos AV "lastupdate" values
Last Modified
Feb 12, 2018
Products (1)
- Cisco AnyConnect Secure Mobility Client
Known Affected Releases
3.1(5160) 4.0(61)
Description (partial)
Symptom: Problem Description: ASA 9.2(2) Anyconnect 3.1.05160 DAP doesn't detect the Sophos AV "lastupdate" values for specific client. The problematic client (german language) doesn't detect the last update value: [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.av["SophosAV"].exists="true" [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.av["SophosAV"].description="Sophos Anti-Virus" [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.av["SophosAV"].version="10.3.7" [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.av["SophosAV"].activescan="ok" [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.as["SophosAV"]={} [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.as["SophosAV"].exists="true" [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.as["SophosAV"].description="Sophos Anti-Virus" [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.as["SophosAV"].version="10.3.7" [Tue Sep 02 12:48:11.941 2014][cscan][debug][get_data] endpoint.as["SophosAV"].activescan="ok" Working(non-german language) : [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.av["SophosAV"].exists="true" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.av["SophosAV"].description="Sophos Anti-Virus" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.av["SophosAV"].version="10.3.7" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.av["SophosAV"].activescan="ok" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.av["SophosAV"].lastupdate="5888" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.av["SophosAV"].timestamp="1409577317" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.as["SophosAV"]={} [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.as["SophosAV"].exists="true" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.as["SophosAV"].description="Sophos Anti-Virus" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.as["SophosAV"].version="10.3.7" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.as["SophosAV"].activescan="ok" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.as["SophosAV"].lastupdate="5888" [Mon Sep 01 15:53:25.032 2014][cscan][debug][get_data] endpoint.as["SophosAV"].timestamp="1409577317" Conditions: Windows with German language Meanwhile; a Dutch client (the same timezone as Germany, but not the same language) works fine.
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