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Cisco Bug: CSCuq89518 - CTI Route Point won't register intermittently

Last Modified

Feb 07, 2017

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

9.1(2) 9.1(2.11019.1)

Description (partial)

Symptom:
Sometimes making a new trigger on IP-IVR does not result in a registered and working CTI Route Point.

The issue is because of a race condition with CTIManager.
Line In service not delivered

Conditions:
n/a
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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