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Cisco Bug: CSCuq89400 - Cannot play media/music after the Jabber call forward to VoiceMail

Last Modified

Jan 06, 2015

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

10.5(0)

Description (partial) 

Symptom:
Cannot play media/music after the Jabber call forward to VoiceMail

Conditions:
It seems the audio resource is occupied by Jabber. 
Steps:
1.       Launch Jabber
2.       Place inbound call
3.       Do Not Answer  - allow it to go to voicemail
4.       Minimize Jabber
5.       Attempt to play media

The call forward to voice mail and call end.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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