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Cisco Bug: CSCuq88741 - Jabber switches to on-prem IM&P when WebEx CAS is unavailable

Last Modified

Nov 30, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
Jabber switches to on-prem IM&P

Conditions:
Jabber 9.7 or later
User provisioned in WebEx Messenger, as well as on-prem CUPS server
User attempts to authenticate when WebEx CAS server is unreachable
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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