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Cisco Bug: CSCuq88725 - Deleting EM speed dial at mixed case user from device fails

Last Modified

Mar 30, 2015

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases

8.1(2)ER1

Description (partial)

Symptom:
Cannot delete speed dials on phone.

Conditions:
When a user with mixed case username is logged into a device and tries to delete the EM speeddial it fails when not being able to find providername.
The device scripts cast username to lowercase before executing backend task which fail sin case sensitive postrgres.
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