Cisco Bug: CSCuq88472 - Need specific reason description for SNs in 'Others' Tab of IIR Report
Sep 04, 2018
- Network Level Service
Known Affected Releases
Symptom: As per the IR logic of 'others' tab , if any of the items which are not fall under the below scenarios, then we will show in Others tab. Reported items, NotYetSupported, Duplicate Item, Items available under both Collected and Manual, SN collected as Both Chassis and Card Conditions: For any Child SN, if SNAS recommending the parent SN. as per IR logic, we will omit the Child and will report the parent in the portal. So that is the reason this child will not be reported anywhere except Others tab If we take one SN, if that serial number is collected for two/more chassis/cards which are having different network element id. Among these chassis/cards, one chassis/card will be reported which is profiled and other will be reported under others tab.
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