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Cisco Bug: CSCuq88325 - 7965 7945 excessive core files cause phone stability problems

Last Modified

Feb 27, 2018

Products (36)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

9.3(1)

Description (partial)

Symptom:
7965 and/or 7945 phones do not register after being reset or restarted from CUCM
Phones register successfully after being power cycled

Conditions:
phones experiencing service cores.
Core files can be viewed via the phone web page so long as web access is enabled on the phone configuration page
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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