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Cisco Bug: CSCuq88325 - 7965 7945 excessive core files cause phone stability problems

Last Modified

Feb 27, 2018

Products (36)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

9.3(1)

Description (partial)

Symptom:
7965 and/or 7945 phones do not register after being reset or restarted from CUCM
Phones register successfully after being power cycled

Conditions:
phones experiencing service cores.
Core files can be viewed via the phone web page so long as web access is enabled on the phone configuration page

Related Community Discussions

Cisco IP Phone screen goes blank randomly - SIP firmware SIP45.9-3-1SR4-1s on CUCM 10
Hi I am facing issues with our newly migrated phone system. Our phones 7945g/7965g are running on the SIP45.9-3-1SR4-1s phone load. CUCM version 10. Issue: 1. The phone screen goes blank for few seconds and then comes back up. 2. Sometime the phone screen goes on blank state for around 25-30 sec and then comes back automatically and during that time there were no dial-tone. 3. Phone screen goes blank and didn't come back untill we did power cycle on the phone to reboot. There were no dial-tine during ...
Latest activity: Jan 19, 2016
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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