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Cisco Bug: CSCuq88266 - [17.0NonIPSecSysTest] Sessmgr is not recovering after doing task kill

Last Modified

Dec 26, 2016

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

17.0(1) 17.0.0.56677

Description (partial)

Symptom:
1) "show task resources facility sessmgr instance <instance_id>" will display "No subscribers match the specified criteria". 
2) No. of HNBs/UEs will become less. CS/PS calls are dropped. This can be seen in "show hnbgw counters".
3) crash will be seen in the "show crash list" and function & the call stack would be probably the one mentioned above.
4) "show snmp trap history verbose"  output is as below:
Wed Sep 17 11:45:10 2014 Internal trap notification 73 (ManagerFailure) facility sessmgr instance 50 card 5 cpu 0 
Wed Sep 17 11:45:10 2014 Internal trap notification 150 (TaskFailed) facility sessmgr instance 50 on card 5 cpu 0
Wed Sep 17 11:45:10 2014 Internal trap notification 151 (TaskRestart) facility sessmgr instance 50 on card 5 cpu 0
Wed Sep 17 11:45:20 2014 Internal trap notification 73 (ManagerFailure) facility sessmgr instance 50 card 5 cpu 0 
Wed Sep 17 11:45:20 2014 Internal trap notification 150 (TaskFailed) facility sessmgr instance 50 on card 5 cpu 0
Wed Sep 17 11:45:21 2014 Internal trap notification 73 (ManagerFailure) facility sessmgr instance 5064 card 5 cpu 0

Conditions:
1) This will occur if the sessmgr doesn't restart.
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