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Cisco Bug: CSCuq87863 - File download is not logged if external database is offline

Last Modified

Sep 25, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(2)

Description (partial) 

Symptom:
When a file is downloaded using Managed File Transfer, and the external database is offline or unreachable, the file is downloaded but the download is not logged to the database.

Conditions:
File downloaded using Managed File Transfer.
External database is offline.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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