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Cisco Bug: CSCuq87188 - J4I: iPad 9.3.7 on iPad4/air cannot see video from MCU (DE39062)

Last Modified

Oct 31, 2014

Products (1)

  • Cisco Unified Communications 500 Series for Small Business (UC500)

Known Affected Releases


Description (partial)

In poor network environment with packet loss, Jabber video for iPad Air may not receive video from far end.
Jabber for iPad does not send picture_fast_update in SIP INFO to far end, even it experiences packet loss.

Jabber for iPad experiences packet loss in receiving main video RTP stream.
iPad 4/Air is used.  (iPad 2 may have same issue, but not checked.)
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  • Status
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