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Cisco Bug: CSCuq84128 - umass_enum process error should print in Log instaed of SYSLOG

Last Modified

Sep 12, 2019

Products (1)

  • Cisco Carrier Routing System

Known Affected Releases

4.3.2.BASE

Description (partial)

Symptom:
Platform: CRS-8/S
s/w: 4.3.2
Problem: customer has observed , please advise what caused this


Mar 18 14:11:34 mcbas-p-1a 1583: RP/0/RP0/CPU0:Mar 18 14:11:34.611 GMT: config[65844]: %MGBL-SYS-5-CONFIG_I : Configured from console by ifallows on vty0 (158.230.44.237) 
Mar 18 16:04:48 mcbas-p-1a 1584: LC/0/1/CPU0:Mar 18 16:04:48.908 GMT: umass-enum[84]: USB: IO taking too long for device /dev/usb00 
Mar 18 16:04:48 mcbas-p-1a 1585: LC/0/1/CPU0:Mar 18 16:04:48.908 GMT: umass-enum[84]: USB: failure /dev/usb00: npass=18608, sector=0x2acdd200, fail count=0/0/1 
Mar 18 16:04:50 mcbas-p-1a 1586: LC/0/1/CPU0:Mar 18 16:04:50.920 GMT: umass-enum[84]: USB: /dev/usb00 not responding, reseting the device 
Mar 18 16:04:50 mcbas-p-1a 1587: LC/0/1/CPU0:Mar 18 16:04:50.959 GMT: umass-enum[84]: USB: cannot read from /dev/usb00: Input/output error 
Mar 18 16:04:50 mcbas-p-1a 1588: LC/0/1/CPU0:Mar 18 16:04:50.959 GMT: umass-enum[84]: USB: failure /dev/usb00: npass=18608, sector=0x2acdd200, fail count=1/1/1 
Mar 18 16:05:01 mcbas-p-1a 1589: LC/0/1/CPU0:Mar 18 16:05:01.245 GMT: umass-enum[84]: USB: failure /dev/usb00: npass=18608, sector=0x2acdd200, fail count=1/1/1 
Mar 18 16:05:01 mcbas-p-1a 1590: LC/0/1/CPU0:Mar 18 16:05:01.270 GMT: umass-enum[84]: USB: /dev/usb00 not responding, reseting the device 
Mar 18 16:06:02 mcbas-p-1a 1591: LC/0/1/CPU0:Mar 18 16:06:02.949 GMT: umass-enum[84]: USB: cannot open /dev/usb00: No such file or directory 

Mar 18 16:06:02 mcbas-p-1a 1592: LC/0/1/CPU0:Mar 18 16:06:02.949 GMT: umass-enum[84]: USB: failure /dev/usb00: npass=18609, sector=0x2a93b800, fail count=2/2/1 
Mar 18 16:06:02 mcbas-p-1a 1593: LC/0/1/CPU0:Mar 18 16:06:02.977 GMT: umass-enum[84]: USB: /dev/usb00 not responding, reseting the device 
Mar 18 16:07:04 mcbas-p-1a 1594: LC/0/1/CPU0:Mar 18 16:07:04.654 GMT: umass-enum[84]: USB: cannot open /dev/usb00: No such file or directory 
Mar 18 16:07:04 mcbas-p-1a 1595: LC/0/1/CPU0:Mar 18 16:07:04.654 GMT: umass-enum[84]: USB: failure /dev/usb00: npass=18610, sector=0x27f1000, fail count=3/3/1 

Mar 18 16:07:04 mcbas-p-1a 1596: LC/0/1/CPU0:Mar 18 16:07:04.682 GMT: umass-enum[84]: USB: /dev/usb00 not responding, reseting the device 
Mar 18 16:07:06 mcbas-p-1a 1597: LC/0/1/CPU0:Mar 18 16:07:06.359 GMT: umass-enum[84]: USB: /dev/usb00 not responding, restart umass-enum proc 
Mar 18 16:07:11 mcbas-p-1a 1598: LC/0/1/CPU0:Mar 18 16:07:11.897 GMT: pciesvr[70]: %PLATFORM-PCIE-6-ROOT_DEVICE_BUS_INFO : PCI/PCIe Device: bus/device/function 0/0/0 - Uncorrectable Non-Fatal Error: Unsupported Request 
Mar 18 16:07:11 mcbas-p-1a 1599: LC/0/1/CPU0:Mar 18 16:07:11.897 GMT: pciesvr[70]: %PLATFORM-PCIE-3-PCI_BUS_ERROR : PCI/PCIe Device: bus/device/function 0/29/7 - PCI Baseline Error: Received Master Abort 
Mar 18 16:07:12 mcbas-p-1a 1601: LC/0/1/CPU0:Mar 18 16:07:12.565 GMT: umass-enum[84]: restart devb-umass(disk0) - pid = 581669

Conditions:
umass_enum process error generate continuous message in SYSLOG
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