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Cisco Bug: CSCuq83585 - Outbound Option Guide missing Finesse Preview Outbound buttons content

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 9.0(4)

Description (partial)

The Outbound Option Guide for Cisco Unified Contact Center Enterprise needs to be updated to include information about the Preview Outbound buttons on the Finesse Desktop and how they map to BAResponse values.

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