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Cisco Bug: CSCuq83249 - Guest authentication fails (restricted) with time profile FromFirstLogin

Last Modified

Dec 13, 2017

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

1.2(1.198)

Description (partial)

Symptom:
Guest user fail authentication with error
Event 5418 Guest Authentication Failed
Failure Reason 86019 Guest User restricted

It happens if the user log first after the timeProfile validity, even if it is a FromFirstLogin profile.
That means, if the guest user is assigned a time profile that is valid for 24Hours after login, the user won't be able to login after 24Hours.

Conditions:
Guest uses a timeProfile fromFirstLogin and didn't logged in before timeProfile validity time

Related Community Discussions

ISE expiring guest accounts early
Hello, I would like to know if there is a way to know the reason why a guest was expired. I created some guest accounts with different expiration dates, but some are expired earlier than expected. Regards, Marco Bartulihe
Latest activity: Jan 21, 2015
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