Guest

Preview Tool

Cisco Bug: CSCuq83145 - No CDR is getting inserted in balanceReconcile db.

Last Modified

Dec 26, 2016

Products (1)

  • Cisco Mobility Services Engine

Known Affected Releases

7.0.0

Description (partial)

Symptom:
Observed the following in the logs provided:

reg1-qns03  2014-09-12 01:16:59,776 [pool-2-thread-1] ERROR c.b.b.i.d.i.MongoBalanceRepository - The following errors occurred when attempting to update subscriber account, subscriberId: 00100000e4b0787e5406a56d
reg1-qns03  2014-09-12 01:16:59,776 [pool-2-thread-1] ERROR c.b.b.i.d.i.MongoBalanceRepository - For subscriberId: 00100000e4b0787e5406a56d, Error: null

Conditions:
This is happening because, as mongo-java-driver got changed in 7.0.0 (2.12) compared with 6.1.1 it is (2.11)
getAddress() method got changed, so faced the NPE and internally
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.