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Cisco Bug: CSCuq82601 - XML Parse Error Issue on both Corporate and Personal Directory on 78XX

Last Modified

Jan 04, 2016

Products (33)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 7911G
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Known Affected Releases

10.1(1)SR1 10.1(1)SR2 10.2(1)

Description (partial)

Symptom:
7821/78XX Ip Phones ,sip78xx.10-1-1SR1-4,sip78xx.10-1-1-9

Conditions:
XML Parse Error Issue while accessing Corporate Directory, Personal Directory and Extension Mobility.
Working Phone: rwfs1 (/mnt/flash) AND ubi2:rwfs2 (/mnt/flash2) : have no memory leakage
Problematic Phone : rwfs1 (/mnt/flash) has memory problem and var/volatile goes 100 %.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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