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Cisco Bug: CSCuq81250 - is throwing exception when directory is not found

Last Modified

Nov 08, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases


Description (partial)

Backup is failing with the following error in xcp backup log:

----> BEGIN Standard Error
Traceback (most recent call last):
  File "/usr/local/xcp/drf/scripts/", line 89, in <module>
    BACKUP_FILES = getBackupList ()
  File "/usr/local/xcp/drf/scripts/", line 85, in getBackupList
  File "/usr/local/xcp/drf/scripts/", line 76, in pushBackupList
    LogMsg (logfile, 'ERROR', 'File not found :: %s' % (filename))
NameError: global name 'LogMsg' is not defined

----> END Standard Error

One of the following directories is missing on the IM&P server:

This will cause backup script to fail and abort backup process
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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