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Cisco Bug: CSCuq79366 - CTS 1300-65 Logging for degraded/failed Left/Right Video through AEB

Last Modified

Nov 27, 2020

Products (1)

  • Cisco TelePresence Administration Software

Known Affected Releases

1.9.6.1

Description (partial)

Symptom:
Media Service Restarts reported in Sysop Logs and no video is seen from Left and Right Cameras. Logs do not identify root cause.

Conditions:
HDMI-HDMI cable between AEB and Codec is degraded and/or damaged
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