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Cisco Bug: CSCuq79342 - RTMTReporter Coredumps and Service MaxRestarts Exceeded

Last Modified

Feb 07, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(1.98000.254)

Description (partial)

Symptom:
The RTMTReporter service coredumps with following backtrace:

#0  0x008e2430 in __kernel_vsyscall ()
#1  0x00717b11 in raise () from /lib/libc.so.6
#2  0x007193ea in abort () from /lib/libc.so.6
#3  0x01429e11 in os::abort(bool) () from /usr/local/thirdparty/java/j2sdk/jre/lib/i386/server/libjvm.so
#4  0x0158b0ec in VMError::report_and_die() () from /usr/local/thirdparty/java/j2sdk/jre/lib/i386/server/libjvm.so
#5  0x0142f5b3 in JVM_handle_linux_signal () from /usr/local/thirdparty/java/j2sdk/jre/lib/i386/server/libjvm.so
#6  0x014258c6 in signalHandler(int, siginfo*, void*) () from /usr/local/thirdparty/java/j2sdk/jre/lib/i386/server/libjvm.so
#7  <signal handler called>
#8  0x01266e45 in get_method_id(JNIEnv_*, _jclass*, char const*, char const*, bool, Thread*) ()
   from /usr/local/thirdparty/java/j2sdk/jre/lib/i386/server/libjvm.so

Conditions:
Occurs during report generation which typically runs ~12:30am.
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