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Cisco Bug: CSCuq78834 - Installing Invalid License causes CWMS to not accept any other licenses

Last Modified

Oct 31, 2014

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

2.0.1.407

Description (partial)

Symptom:
After installing a version 1.0 license on a CWMS 2.0 system, this creates an incorrect UUID. After this, the system will not be able to create a valid license request for a new 2.0 license. After attempting to obtain a new license with the license request generated, this results in an error such as "Please enter a valid License Request with Device ID".

Conditions:
After installing a version 1.0 license on a CWMS 2.0 system, when trying to request a valid 2.0 license
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