Guest

Preview Tool

Cisco Bug: CSCuq76726 - Closing the browser without installing batch file still creates the job

Last Modified

Jun 08, 2017

Products (1)

  • Headend System Releases

Known Affected Releases

ecs-2.0-10

Description (partial)

In Batch Management tab under CPE Management, when you select the batch file and click "Batch Install" then batch administration screen is displayed. Now close the browser leaving batch install administration screen as it is without installing anything and open the ECS again in new browser window then go to batch history tab you will see a job is created for that batch file with status "In progress" and it stays there until you cancel it.
If you cancel it then the install gets cancelled and If you try to install the same batch file again then "Batch Install not allowed concurrently" message is displayed. In order to install the batch file you have to delete the job which was created in the Batch History tab and install it again.

Symptom:
In Batch Management tab under CPE Management, when you select the batch file and click "Batch Install" then batch administration screen is displayed. Now close the browser leaving batch install administration screen as it is without installing anything and open the ECS again in new browser window then go to batch history tab you will see a job is created for that batch file with status "In progress" and it stays there until you cancel it.
If you cancel it then the install gets cancelled and If you try to install the same batch file again then "Batch Install not allowed concurrently" message is displayed. In order to install the batch file you have to delete the job which was created in the Batch History tab and install it again.

Conditions:
In Batch Management tab under CPE Management, when you select the batch file and click "Batch Install" then batch administration screen is displayed. Now close the browser leaving batch install administration screen as it is without installing anything and open the ECS again in new browser window then go to batch history tab you will see a job is created for that batch file with status "In progress" and it stays there until you cancel it.
If you cancel it then the install gets cancelled and If you try to install the same batch file again then "Batch Install not allowed concurrently" message is displayed. In order to install the batch file you have to delete the job which was created in the Batch History tab and install it again.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.