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Cisco Bug: CSCuq76274 - Issue in bulk edit task for modifying alternate extension

Last Modified

Dec 18, 2015

Products (5)

  • Cisco Unity Connection
  • Cisco Unity Connection Locale Installer
  • Cisco Unified Communications Manager Version 10.5
  • Cisco Unity Connection Version 10.5
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

10.5(2) 10.5(2.10)

Description (partial)

Problem statement:

there is a user with main extension: 8283180213
Existing alternate extension: 55555000

if we try to use the bulk Edit option from the main user page to bulk Edit alternate extension:

Bulk Edit  - checkmark on user

Edit -> Alternate Extensions

select Modify Alternate Extensions "Work Phone", then select

"Remove All Except the rightmost" 4 digits

Run the Bulk Edit

Result of the task: Existing alternate was modified from 55555000 to 5000

But  expected  result: That is main extension 8283180213 was going to be truncated to 0213.

User should be present on CUC with alternate extension configured.
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