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Cisco Bug: CSCuq76246 - Issues with Device Profile and Phone Services

Last Modified

Jul 21, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 10.6(1.10000.9) 11.5(1.10000.6) 12.0(1.10000.10) 12.5(1.10000.22)

Description (partial)

Symptom:
>> Unable to remove duplicate entries of phone services in User Device Profile (UDP) after BAT import.
>> If we check the phone services in detail we could see the URL would be same however the IP_Phone service name would be different.

Conditions:
>> There could be two scenarios.

1) IP_Phone_service Name would be same however there would be difference in URL associated to it

2) IP_Phone_service Name would be different however the URL associated to them will be same.
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