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Cisco Bug: CSCuq75070 - Null Pointer Exception reported when LDAP user matches no filters

Last Modified

Jan 04, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases


Description (partial)

VSOM reports "System error: Server error.  Cause java.lang.NullPointerException null" when an LDAP user logs in to VSOM using one of the configured Domains and provides the correct user credentials.

This occurs after the user credentials are successfully authenticated against the LDAP server, however, the user is not successfully matched to any of the configured LDAP Search Filters, so there are no User Groups the user belongs to and they cannot be logged in to VSOM.
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