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Cisco Bug: CSCuq74369 - Message Wrap and Activity ID display with IE

Last Modified

Jan 14, 2015

Products (1)

  • Cisco Unified E-Mail Interaction Manager

Known Affected Releases

9.0(2)

Description (partial)

Symptom:
1. ECC variable configured on ICM to display the message on the End customer interface who initiated the chat. Customer initiate the chat the ECC information is shown up on there chat window, but is not wrapped to the next line. The end customer has to maximize the window to see the complete message.

2. Activity ID along with the Message above in 1, but that is getting truncated in IE but getting displayed in Firefox.

Conditions:
- ECC variable configured to display 
- Using IE
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
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