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Cisco Bug: CSCuq73972 - TC, AFT may core when external database unreachable

Last Modified

Oct 02, 2015

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
The Cisco XCP Text Conference Manager or Cisco XCP Managed File Transfer Manager services may crash if the the external database to which they are assigned  is unreachable over the network.

Conditions:
CUCM IM&P is configured for Persistent Chat  or configured for Managed File Transfer (IM&P 10.5.2 only), and assigned to a Postgres external database.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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