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Cisco Bug: CSCuq72520 - SIP, SCCP Call Legs SYS-3-INVMEMINT, SYS-2-MALLOCFAIL Interrupt Level

Last Modified

Apr 21, 2017

Products (96)

  • Cisco IOS
  • Cisco VG204XM Analog Voice Gateway
  • Cisco 898 Secure G.SHDSL EFM/ATM with Multi-Mode 4G LTE ISR Router
  • Cisco 892W Integrated Services Router
  • Cisco 881SRSTW Integrated Services Router
  • Cisco 886VAG 3G Integrated Services Router
  • Cisco 2951 Integrated Services Router
  • Cisco 861W Integrated Services Router
  • Cisco C897VA Integrated Services Router
  • Cisco 888W Integrated Services Router
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Known Affected Releases

15.4(3)M

Description (partial)

Symptom:
After updating to 15.4(3)M the customer has observed severe problems with CME. Specifically SCCP legs are not handled properly with tracebacks such as:

Sep  3 11:22:54.000: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1,
ConnectionId 5EE2D298329211E480F0DA06E199DB12, SetupTime 13:14:56.660 CEST
Wed Sep 3 2014, PeerAddress 9924, PeerSubAddress , DisconnectCause 10  ,
DisconnectText normal call clearing (16), ConnectTime 13:15:02.560 CEST
Wed Sep 3 2014, DisconnectTime 13:22:54.000 CEST Wed Sep 3 2014,
CallOrigin 1, ChargedUnits 0, InfoType 2, TransmitPackets 0, TransmitBytes
0, ReceivePackets 23523, ReceiveBytes 3763680
Sep  3 11:22:54.000: %VOIPAAA-5-VOIP_FEAT_HISTORY:
FEAT_VSA=fn:TWC,ft:09/03/2014
13:14:56.649,cgn:091328474019,cdn:9924,frs:0,fid:73,fcid:5EE0FE20329211E480
EADA06E199DB12,legID:248,bguid:5EE0FE20329211E480EADA06E199DB12
Sep  3 11:22:54.016: %SYS-3-INVMEMINT: Invalid memory action (malloc) at
interrupt level
-Traceback= 35A057D0z 35BF3478z 365023B8z 3639EEB8z 300D2B38z 300D3CBCz
300B1ECCz 300AD5D0z 300AE7F0z 300B3E30z 3002A33Cz 30EBBBF8z
Sep  3 11:22:54.020: %SYS-2-MALLOCFAIL: Memory allocation of 32 bytes
failed from 0x35A0BDC8, alignment 0
Pool: Processor  Free: 177800732  Cause: Interrupt level allocation
Alternate Pool: None  Free: 0  Cause: Interrupt level allocation
 -Process= "<interrupt level>", ipl= 1
-Traceback= 3000F388z 35A057D0z 35BF3478z 365023B8z 3639EEB8z 300D2B38z
300D3CBCz 300B1ECCz 300AD5D0z 300AE7F0z 300B3E30z 3002A33Cz 30EBBBF8z
Sep  3 11:22:54.028: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 2,
ConnectionId 5EE0FE20329211E480EADA06E199DB12, SetupTime 13:14:56.638 CEST
Wed Sep 3 2014, PeerAddress 091328474019, PeerSubAddress , DisconnectCause
10  , DisconnectText normal call clearing (16), ConnectTime 13:15:02.558
CEST Wed Sep 3 2014, DisconnectTime 13:22:54.028 CEST Wed Sep 3 2014,
CallOrigin 2, ChargedUnits 0, InfoType 2, TransmitPackets 23523,
TransmitBytes 3763680, ReceivePackets 23417, ReceiveBytes 3746720
Sep  3 11:22:54.028: %VOIPAAA-5-VOIP_FEAT_HISTORY:
FEAT_VSA=fn:TWC,ft:09/03/2014
13:14:56.641,cgn:091328474019,cdn:4960864719995,frs:0,fid:71,fcid:5EE0FE203
29211E480EADA06E199DB12,legID:246,bguid:5EE0FE20329211E480EADA06E

Conditions:
Incoming call or outgoing call lead to the described traces.
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Bug Details Include

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