Cisco Bug: CSCuq72385 - SX80 Documentation should state remote ctrl and OSD menu is unsupported
Aug 15, 2018
- Cisco Telepresence Integrator C Series
Known Affected Releases
Symptom: The SX80 NPI Guide states that remote control and other IR devices are unsupported; however, this is not stated in any externally facing documentation or other internal documentation for that matter. This present a problem for customer wanting to use the SX80 codec without Touch Panel and finding that they cannot display/control menus from the On Screen Display. Same issues are presented to customer wanting to use an AMX/Crestron controller with the SX80 but without Crestron Touch Panel. Conditions: Cannot use SX80 Codec without Touch Panel and With Remote Control.
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Bug Details Include
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