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Cisco Bug: CSCuq72385 - SX80 Documentation should state remote ctrl and OSD menu is unsupported

Last Modified

Oct 07, 2014

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.1.x 7.2.x

Description (partial)

Symptom:
The SX80 NPI Guide states that remote control and other IR devices are unsupported; however, this
is not stated in any externally facing documentation or other internal documentation for that matter.

This present a problem for customer wanting to use the SX80 codec without Touch Panel and finding
that they cannot display/control menus from the On Screen Display.  Same issues are presented to 
customer wanting to use an AMX/Crestron controller with the SX80 but without Crestron Touch Panel.

Conditions:
Cannot use SX80 Codec without Touch Panel and With Remote Control.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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