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Cisco Bug: CSCuq72203 - Clustered VCS ManagementFramework Crashes with NTP connect failure

Last Modified

Sep 09, 2016

Products (2)

  • Cisco TelePresence Video Communication Server (VCS)
  • Cisco TelePresence Video Communication Server Model

Known Affected Releases

X7.2.3

Description (partial)

Symptom:
VCS in a cluster Crash

Conditions:
Signature	(managementframework.py:/lib64/python2.7/site-packages/httplib2/__init__.py:connect:796)V:X7.2.3N:s42700
Version	X7.2.3
Build	308769
Name	s42700
File	/lib64/python2.7/site-packages/httplib2/__init__.py
Function	connect
Line	796
Address	Uploaded
Time Received	2014-09-05 13:57:54 +0100
System Unit Name	10.193.96.228
Serial Number	52A11296
Time Of Crash	2014-08-20 13:49:20 +0000
Release Build	True

Traceback (most recent call last):
  File "/share/python/site-packages/ni/managementframework/applications/installed/timemanager/timemanager.py", line 138, in on_threaded_timer
    self.check_for_server_mismatch(peers, status)
  File "/share/python/site-packages/ni/managementframework/applications/installed/timemanager/timemanager.py", line 86, in check_for_server_mismatch
    servers = self.time_database.get_ntp_servers()
  File "/share/python/site-packages/ni/managementframework/applications/installed/timemanager/timemanager.py", line 255, in get_ntp_servers
    servers = self.get_records(self.NTP_SERVER_CONFIG_URL)
  File "/share/python/site-packages/ni/clusterdatabase/restclient.py", line 197, in get_records
    response = self.send_get(uri, **kw)
  File "/share/python/site-packages/ni/utils/web/restclient.py", line 344, in send_get
    return self.send_request('GET', url, parameters, headers, object_hook)[1]
  File "/share/python/site-packages/ni/utils/web/restclient.py", line 308, in send_request
    response, response_data = self.http_request(url, method, body, headers)
  File "/share/python/site-packages/ni/utils/web/restclient.py", line 320, in http_request
    response, response_data = self.http.request(url, method, body, headers)
  File "/lib64/python2.7/site-packages/httplib2/__init__.py", line 1436, in request
  File "/lib64/python2.7/site-packages/httplib2/__init__.py", line 1188, in _request
  File "/lib64/python2.7/site-packages/httplib2/__init__.py", line 1123, in _conn_request
  File "/lib64/python2.7/site-packages/httplib2/__init__.py", line 796, in connect
error: [Errno 111] Connection refused
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