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Cisco Bug: CSCuq70334 - Sandbox response reports "Unsupported File Type" for few files

Last Modified

Feb 28, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

8.6.0-047

Description (partial)

Symptom:
When supported file types are uploaded for analysis, the analysis report or the sandbox response received might display "Unsupported File types" for some files even though they are supported.

Conditions:
No specific condition, the issue is intermittent.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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