Preview Tool

Cisco Bug: CSCuq70334 - Sandbox response reports "Unsupported File Type" for few files

Last Modified

Feb 28, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases


Description (partial)

When supported file types are uploaded for analysis, the analysis report or the sandbox response received might display "Unsupported File types" for some files even though they are supported.

No specific condition, the issue is intermittent.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.