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Cisco Bug: CSCuq70164 - AFT Troubleshooter - SSH to Ext File Server intermittently times out

Last Modified

Jul 02, 2015

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
Troubleshooter intermittently comes back with negative results while AFT is actually successfully configured.

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This issue happen very often in one EFT customer site. I am going to re-open this bug and attach logs here.
Currently the customer cannot use the file transfer function. I raised the severity to level 2.

Conditions:
Slower response from the External File Server during SSH.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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