Guest

Preview Tool

Cisco Bug: CSCuq69197 - Dialing issue with select button from corporate directory - 6945

Last Modified

Jul 14, 2015

Products (11)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 6941
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 8961
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941
  • Cisco Unified IP Phone 9971
  • Cisco Unified IP Phone 6945
View all products in Bug Search Tool Login Required

Known Affected Releases

9.4(1)

Description (partial) 

Symptom:
When you search a number through corporate directory and hit select button,it tries dialing the number. If the  number is without '+'(Ex: 1234), the call going through normally. If the number include with '+'(Ex: +1234) its keep increasing the last digit of the number like +123444444444444 and try dialing and getting fast busy tone.

Conditions:
Cisco 6945 phone model with SCCP6945.9-4-1-3, if try to dial a number including with + (EX: +12343) from 

Corporate directory
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.