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Cisco Bug: CSCuq68137 - AFT service unusable after failed external database update

Last Modified

Sep 26, 2014

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases

10.5(2)

Description (partial)

Symptom:
Managed File Transfer feature does not recover after a failed external database update following file upload or download.

Conditions:
Managed File Transfer configured and Cisco XCP File Transfer service running.
External database becomes unreachable.
User attempts to transfer a file.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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