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Cisco Bug: CSCuq67982 - CPCA Custom syslogs are not triggering the alarms

Last Modified

Nov 27, 2020

Products (3)

  • Cisco Prime Collaboration
  • Cisco Prime Collaboration 10.0
  • Cisco Prime Collaboration 10.5

Known Affected Releases

10.0 10.5 10.5(1)

Description (partial) 

Symptom:
In Alarm & Event Setup > Event Customization > Syslog Rules there is an possibility to specify Custom syslog's on which CPCA will generate alarm.

However this is not working. In the debug logs we can see that CPCA is ignoring syslog message (Syslog ignored):

Example message:
27-Aug-2014|12:51:12.759|DEBUG|JavaSyslogForwarder|pool-2-thread-4|com.cisco.nm.emms.fault.decap.config.impl.JavaSyslogForwarder$SyslogForwarderThread|run|209| SYSLOG: Syslog ignored :  <189>51: *Aug 27 13:38:17.323: %SYS-5-CONFIG_I: Configured from console by vty0

Conditions:
CPCA with Custom syslog configuration
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