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Cisco Bug: CSCuq67841 - Add support for 2960 plus series switches

Last Modified

Mar 29, 2017

Products (1)

  • Cisco Emergency Responder

Known Affected Releases

10.0 9.0(2)

Description (partial)

Symptom:
Unable to run phone tracking on 2960+ switches as they are currently unsupported.

The following OIDs aren't currently supported in CER:
1.3.6.1.4.1.9.1.1748
1.3.6.1.4.1.9.1.1749
1.3.6.1.4.1.9.1.1750
1.3.6.1.4.1.9.1.1753
1.3.6.1.4.1.9.1.1754
1.3.6.1.4.1.9.1.1755

The phone tracking logs will show the following as long as DEBUG levels are enabled:
%CER-CER_PHONETRACKINGENGINE-7-DEBUG:Thread-8 :DiscoveryDetails  setMajorDiscoveryCom Event Logs: [This device is not supported 192.168.34.56]
%CER-CER_PHONETRACKINGENGINE-6-INFO: CER Message Receiver T:SMFFactoryLoader     getFactoryForId      Unable to map oid .1.3.6.1.4.1.9.1.1748

Conditions:
Using 2960+ switches in your environment and want to use switch tracking with CER.
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Bug Details Include

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