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Cisco Bug: CSCuq67614 - TC 7.1.4 endpoint loses video 15 mins after audio add-in with CTMS

Last Modified

May 20, 2016

Products (1)

  • Cisco TelePresence Multipoint Switch

Known Affected Releases

1.9.5 1.9.6

Description (partial)

Symptom:
No video on TC7.1 Endpoint after 15mins when it adds another TC Endpoint into the CTMS conference.

Conditions:
TC endpoint dials CTMS bridge (Static or scheduled ) it does not matter. 
TC or CTS endpoints Joins the CTMS bridge. 
TC endpoint do an Audio add in to the call. 
Need to wait for 20 Min to have video failure on TC endpoint.
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