Preview Tool

Cisco Bug: CSCuq65279 - UI freeze after network is switched to Ethernet

Last Modified

Mar 05, 2018

Products (1)

  • Cisco Unified IP Phones 9900 Series

Known Affected Releases


Description (partial)

Phone UI freeze after the network is switched to Ethernet

1. A 9971 phone starts up without Ethernet connection. After startup, it connects to the WIFI network.
2. Plug the Ethernet cable in the phone.
    The phone switches to the Ethernet. But before the phone re-register to CUCM, the phone UI freezes.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.