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Cisco Bug: CSCuq64409 - AXL Error message does not provide details of Log File

Last Modified

Feb 11, 2018

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(1.10) 8.6 9.1(2.1)

Description (partial)

Symptom:
Here is the error message for a failed AXL request to CUCM,

'Failed to send message to remote AXL Server. Please check error log for more details.'

To make troubleshooting easier, need to mention the Log file name with location. Alternatively, a link to download the log file can be provided.

Conditions:
Any version of CUC.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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