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Cisco Bug: CSCuq64308 - Deferred constraints fire at commit: CupEndUserRules / EndUserAssignOps

Last Modified

Dec 10, 2018

Products (2)

  • Cisco Unified Communications Manager IM & Presence Service
  • Cisco Unified Communications Manager IM and Presence Service Version 10.5

Known Affected Releases


Description (partial)

Unable to assign user

old  record for the user is left over in the generic table when user was assigned.

Please follow below steps to confirm if you hit this issue
1. make sure this user is not a duplicated user
2. check if there are any old entries left over in generic table for user:
   run sql select eu.userid, generic.user_id from enduser as eu inner join generic on eu.xcp_user_id = generic.user_id where my_lower(eu.userid) = my_lower('<put the user id here>') and eu.primarynodeid is null
If there is any row returned from above query, then you are hitting this bug.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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