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Cisco Bug: CSCuq64179 - Voice Enabled Directory Handler allows transfer to unknown extension

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(1.10) 9.1(2.1)

Description (partial)

Callers are able to say any extension and get transferred (if the restriction table permits) when using a Voice enabled Directory Handler. This permits 
calls that
might not be permitted.

Ideally a Directory Handler should only transfer calls to users in the Directory.

Flag "Allow users to use voice recognition"  must enabled in COS and another flag "voice enabled" inside the directory handler also should be enabled on the unity connection.
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  • Status
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