Preview Tool

Cisco Bug: CSCuq63729 - Unable display caller name during connected state

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases


Description (partial)

Caller name is not displayed with connected state after Jabber for iPhone is upgraded to 10.5.

-Jabber for iPhone 9.7.4 or earlier
  Ringing state: OK
  Connected state: OK
  Call history: OK

- Jabber for iPhone 10.5:
  Ringing state: OK
  Connected state: NG  (Caller name not shown)
  Call history: NG  (Caller name not shown)

This issue is not seen in the other IP phones.

This issue is observed with Jabber for iPhone 10.5.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.