Guest

Preview Tool

Cisco Bug: CSCuq63729 - Unable display caller name during connected state

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

10.5

Description (partial)

Symptom:
Caller name is not displayed with connected state after Jabber for iPhone is upgraded to 10.5.

-Jabber for iPhone 9.7.4 or earlier
  Ringing state: OK
  Connected state: OK
  Call history: OK

- Jabber for iPhone 10.5:
  Ringing state: OK
  Connected state: NG  (Caller name not shown)
  Call history: NG  (Caller name not shown)

This issue is not seen in the other IP phones.

Conditions:
This issue is observed with Jabber for iPhone 10.5.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.