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Cisco Bug: CSCuq62821 - CUCDM10 doesn't display correct error message when Gui login failed

Last Modified

May 05, 2016

Products (1)

  • Cisco Hosted Collaboration Solution (HCS)

Known Affected Releases


Description (partial)

Gui doesn't give correct log in error message when we can't log in when system is busy

CUCDM cluster ( 6 nodes) has drop 24.1 version, 
manually log in to CUCDM customer 2 platform admin, reseller admin or customer admin log in are failed while  following jobs are running at the same time:
GUI automated read operation (4 at a time) is running,
There were one customer3 add two site (3,4),loading dial plan, add 1000 phone numbers
GUI automated read process (4 at a time) is running
Multiple people login into CUCDM and play

Gui doesn't show message of login failure because of incorrect user name or password. 
However, We can log in later after system not busy.
 with same user name and password.

Gui should show the correct log in error message: system is busy right now, Pease try log in later
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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