Cisco Bug: CSCuq62768 - Wireless Clients causing Radio 1 to fail
Sep 12, 2019
- Cisco Aironet 3700 Series Access Points
Known Affected Releases
Symptom: Wireless Clients causing Radio 1 to fail Conditions: Customer is running into an issue where his client laptops are not able to associate to the WLAN. -The client is sending out an EAPOL-START to the WLC. -The WLC responds with a EAP-ID-REQUEST to the client. -The client then NEVER sends the EAP-ID RESPONSE to the WLC. -The client just continues to send out EAPOL-START messages. -The WLC sends two additional EAP-ID-REQUEST messages to the client but never receives a EAP-ID-RESPONSE so it excludes the client for 60 seconds. -After the exclude timer expires the process starts over again. This is caused by a bad driver on the client device. The clients are also some how affecting the Radio 1 in a such a way that it will not allow other clients to connect to the AP.
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Bug Details Include
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