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Cisco Bug: CSCuq62738 - Serviceabillity UI not working with CA signed Tomcat Certs

Last Modified

May 11, 2015

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases

8.6(5) 9.1(2)

Description (partial)

Serviceability UI cannot get Service Status from Other Nodes after loading system  with CA signed certificates

The issue is that when you try to access the Network Services page for the subscriber node from the Serviceability UI on the publisher node, you get the following error: "Connection to the Server cannot be established". This issue occurs if we use certificates with Extension OID's other than and and try to access UI page of one node from other node in a cluster setup.
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