Cisco Bug: CSCuq61520 - CAD does not display text for Reason Code in Work Not Ready
Dec 29, 2016
- Cisco Agent Desktop
Known Affected Releases
Symptom: Supervisor does not see Reason code with text while agent is in Work Not Ready state. Conditions: Reason code with text (during Work Not Ready) was working with CAD 7.5.10 but never worked after CAD was upgraded to 9.0.3.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases