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Cisco Bug: CSCuq61520 - CAD does not display text for Reason Code in Work Not Ready

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Agent Desktop

Known Affected Releases


Description (partial)

Supervisor does not see Reason code with text while agent is in Work Not Ready state.

Reason code with text (during Work Not Ready) was working with CAD 7.5.10 but never worked after CAD was upgraded to 9.0.3.
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