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Cisco Bug: CSCuq61259 - CUIC documentation should reflect the max thresholds allowed will be 30

Last Modified

Mar 11, 2017

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases

10.0(1) 10.0(5) 9.0(2) 9.1(1)

Description (partial)

Symptom:
The use of  thresholds as alerts when the field values are going beyond certain limits. 
Customer is using CUIC to overcome a fundamental deficiency in the underlying report itself.
 Limitation on the number of thresholds to be created for a filed is 30 for CUIC releases until 10.5.

When the maximum is exceeded, an attempt to add a threshold can result in failure 
<ex.> Agent Real Time New / GridHeaders / SkillTargetId
RClick the SkillTargetID pops a window (unpopulated) and inability to add new threshold

Conditions:
9.0+, 9.1+, 10.0+
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