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Cisco Bug: CSCuq61259 - CUIC documentation should reflect the max thresholds allowed will be 30

Last Modified

Mar 11, 2017

Products (1)

  • Cisco Unified Intelligence Center

Known Affected Releases

10.0(1) 10.0(5) 9.0(2) 9.1(1)

Description (partial)

The use of  thresholds as alerts when the field values are going beyond certain limits. 
Customer is using CUIC to overcome a fundamental deficiency in the underlying report itself.
 Limitation on the number of thresholds to be created for a filed is 30 for CUIC releases until 10.5.

When the maximum is exceeded, an attempt to add a threshold can result in failure 
<ex.> Agent Real Time New / GridHeaders / SkillTargetId
RClick the SkillTargetID pops a window (unpopulated) and inability to add new threshold

9.0+, 9.1+, 10.0+
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