Preview Tool

Cisco Bug: CSCuq60934 - Display forwarding station number in the missed calls directories

Last Modified

May 05, 2016

Products (34)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 9951
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7941G
  • Cisco Unified IP Phone 6941
  • Cisco Unified Wireless IP Phone 7925G
View all products in Bug Search Tool Login Required

Known Affected Releases


Description (partial)

Currently in CUCM we can enable four options on the phones line under Forwarded Call Information Display section
- Caller Name
- Caller Number
- Redirected Number
- Dialed Number
This is displayed on the phone screen when a new call arrives, however not all those details are saved in the missed calls directories on the IP Phone. Only From and To numbers are there, the Redirected Station (forwarding station) information is missing. It would be much more informative to know from what extension the call was redirected

New call arrives to an IP Phone line, this call is forwarded from another extension.
On that lines setting > Forwarded Call Information Display section, the Redirected Number is enabled and displayed on display when phone is ringing. However in the Missed Calls Directory there are no details about Redirected Number.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.