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Cisco Bug: CSCuq60926 - Display forwarding station number in the missed calls directories

Last Modified

May 05, 2016

Products (34)

  • Cisco Unified IP Phones 9900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7911G
  • Cisco Unified IP Phone 6941
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Known Affected Releases

9.3(2)

Description (partial)

Symptom:
Currently in CUCM we can enable four options on the phones line under Forwarded Call Information Display section
- Caller Name
- Caller Number
- Redirected Number
- Dialed Number
This is displayed on the phone screen when a new call arrives, however not all those details are saved in the missed calls directories on the IP Phone. Only From and To numbers are there, the Redirected Station (forwarding station) information is missing. It would be much more informative to know from what extension the call was redirected

Conditions:
New call arrives to an IP Phone line, this call is forwarded from another extension.
On that lines setting > Forwarded Call Information Display section, the Redirected Number is enabled and displayed on display when phone is ringing. However in the Missed Calls Direcotrie there are no details about Redirected Number.
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Bug Details Include

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