Cisco Bug: CSCuq60148 - Unable to join meetings from Chrome 32 or later
May 01, 2015
- Cisco Webex Meetings Server
Known Affected Releases
220.127.116.11 18.104.22.1681 22.214.171.1242
Symptom: When a user tries to join a meeting from Chrome version 32 or later, he can't join it. When the first time joining a meeting, chrome requests to install WebEX Meetings Plug-in. Then although the plug-in has been installed, the meeting doesn't start because npatgpc.dll isn't installed into C:\Program Files\Google\Chrome\Application\Plugins. In this condition he can't join any meetings from Chrome. Conditions: It happens if he has never join a meeting from Chrome version 31 or earlier. It doesn't happen if he has joined a meeting from Chrome version 31 or earlier because the dll is installed in the directory.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases