Guest

Preview Tool

Cisco Bug: CSCuq59125 - Audio Calls take Video Ports, TMS Scheduled

Last Modified

Aug 22, 2017

Products (1)

  • Cisco TelePresence Server

Known Affected Releases

4.0(1.57)

Description (partial)

Symptom:
External Participant is added as Audio SIP Dial Out
Telepresence Server is configured in TMS with - Limit Ports to Number of Scheduled Participants - ?on?
In a call with 2 Video Endpoints and 1 Audio
Video EP 1 status will show TX Video, RX Video (Endpoint only receives the Telepresence Server Splash Screen)
Video EP 2 status will show TX Video only (Blank Screen)

Conditions:
When using TMS to schedule a Conference on the 8710, where Audio participants are added as Audio Dial Out, the conference begins and the Audio Participants take up a Video Port, preventing the Telepresence Server from transmitting Video to the Video Endpoints. This only occurs when the Telepresence Server is configured on the TMS in Systems>Navigator>?Telepresence Server?>Settings Tab>Extended Settings Tab - Limit Ports to Number of Scheduled Participants is set to ?on?.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.